Return Policy
Return Policy
Thank you for choosing Rave Camp. Please review our return and exchange policy carefully.
- Returns and Refunds: We do not offer returns or refunds on any products purchased from Rave Camp. All sales are final as we are a small business. This policy ensures that we can maintain a selection of items to the highest standard of quality and hygiene.
- Exchanges: We understand that there might be instances where you would like to exchange a product due to sizing, color, or product defects. In such cases, we are happy to offer exchanges within 7 days from the date of purchase. To be eligible for an exchange, the following conditions must be met:
- The item must be unused, unworn, and in the same condition as when received.
- The original tags, labels, and packaging must be intact.
- A receipt or proof of purchase must be provided.
- Non-Exchangeable Items: Certain items are not eligible for exchange, including but not limited to:
- Items that have been used, worn, washed, or damaged after receipt.
- Items without their original tags, labels, or packaging.
- Personalized or custom-made items.
- All Accessories
- Contact Us: If you have any questions or concerns about our return and exchange policy, please contact our customer service team at ravecamp.co@gmail.com. We are here to assist you and ensure your satisfaction.